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Quality Assurance - Lexcel & Investors in People

The Service | The Team | The Testimonials

Implementing and maintaining the Lexcel, Investors in People and franchising quality standards

These projects establish the current state of the firm's compliance, then working with documents and manuals regarding the compliance framework, result in an implementation plan for progression to full compliance..

Thereafter the project seeks to progress to the implementation phase, involving meetings with relevant personnel, demonstrating the conduct of file reviews/audits, and preparation of forms and other documents. This would also include a report specifying the final actions required prior to the independent assessment, and after that assessment there would be guidance addressing any "non-compliances".

Bennett Brooks visit annual to check and report upon the current state of compliance against the relevant standard(s), working with updated reviews and documents; thus preparing a firm for a further independent assessment.

Business Planning

Bennett Brooks will setup a meeting with one or more partners, to discuss the current factors affecting the legal sector, the performance of the various component parts of the firm, and the future aims and aspirations.

Thereafter a draft business plan (including a key objectives and implementation plan) is prepared, and then discussed; after which a finalised version is produced.

Frequently the preparation of a business plan is contained within a quality standards project; and often a business continuity/disaster recovery plan is also prepared.

Financial Projections

Great gains can be made from the analysis of past financial performance; as well as assisting in establishing the firm's future plans and preparing a projection of future financial performance.

The results of this analysis take the form of projected income and expenditure accounts and cash flow forecasts. The projections and forecasts provide for variances to be calculated, through insertion of "actual" figures.

Often financial projections are prepared at the same time as the preparation of a business plan.

Anti Money Laundering Procedures and Training

Bennett Brooks provide Anti Money Laundering seminars to a to a wide range of personnel, following which certificates and procedural documents are provided. These seminars and procedural documents are adjusted to suit the individual requirements of the firm.

In addition to the documents a "Customer Due Diligence" form is provided, this form addresses a range of potential money laundering risk factors pertaining to the client. An Internal Money Laundering Report form is also provided.

Risk Management, and assistance with Professional Indemnity Insurance Proposals

This involves a discussion with the firm's professional indemnity partner/manager, regarding claims against the firm (and "circumstances"), what has been learned and how to minimise the possibility of recurrences (whilst remaining profitable).

Sometimes this leads on to the preparation of a document describing the firm's risk management procedures; showing the average annual cost of claims; and commenting on previous claims/circumstances, and stating why recurrences are unlikely.